aC
alfredor C
1 reviews | Active since Mar 2019
03 Feb 2020, 18:49
Billing
Never skipped a payment and always been paying premium subscription of R904. Now multichoice sends me sms's of amounts varies from R939, R979, R1074 after making eft payment of R904 as I did for the past year. Phoned the call centre spoke to Thabiso and she said that my premium is R999. I asked but how is this possible and when did the fees change. I always had PVR and extra view and paid R904. They've now suspended my service. You phone the contact number but no answer. They are ******* and can shove their service as they lost a another customer.
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
04 Feb 2020, 08:38Hi Alfredor Chieff,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply04 Feb 2020, 08:38
Official
Hi Alfredor Chieff,
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
