aC
alfredor C

1 reviews | Active since Mar 2019

03 Feb 2020, 18:49

Billing

Never skipped a payment and always been paying premium subscription of R904. Now multichoice sends me sms's of amounts varies from R939, R979, R1074 after making eft payment of R904 as I did for the past year. Phoned the call centre spoke to Thabiso and she said that my premium is R999. I asked but how is this possible and when did the fees change. I always had PVR and extra view and paid R904. They've now suspended my service. You phone the contact number but no answer. They are ******* and can shove their service as they lost a another customer.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Feb 2020, 08:38
Official
Hi Alfredor Chieff,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team