1 reviews | Active since Mar 2009

01 Aug 2017, 16:20

Billing

<p>Since when does common law in SA state that a supplier can send an SMS instead of an Invoice? Despite having requested an emailed invoice (which they used to send) on NUMEROUS occasions, DSTV go their own arrogant way and do what they want to do. Even if it inconveniences the consumer...........</p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply01 Aug 2017, 17:54
Official

Dear Philip

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv : Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply04 Aug 2017, 10:35
Official

Good day Philip

Please accept our sincerest apologies for the inconvenience you have experienced in this regard.

We can confirm that your information on your account has been updated and that you will be receiving your monthly statement by e mail at *** .

A copy of your current statement has be forwarded to your e mail address.

Once again, please accept our sincerest apologies for the inconvenience you have experienced in this regard.

Feel free to contact us should you require any further assistance.

Kind regards

Rupert

Best regards,