BILLING

<p>i made a payment on the 3rd April as well as the 26 April. on the 28th April, my deconder was put off and i was told that my payment was reversed. i then sent my proof of payment, bank statements to 4 different supervisors as well as the help desk. everyone that ive spoken to told me that they would get back to me and yet im still waiting as my account is being disconnected every other day. each consultant tells me that they sending it to the billing dep but i hear nothing from them</p> <p> </p> <p>my bill comes to R530-R570 per month and its now on R1544 and this includes the reconnection fees that is no my fault as payments was received and not reversed on my side. i cant make any payment as the system by the stores is telling me that i must make the R1544 payment and nothing less. </p> <p> </p> <p>ive complained to 4 different supervisors, the complaints helpdesk as well as the online Media but yet im not getting any feedback. my son is at home as it is school holidays and he now has nothing to watch.</p> <p> </p> <p> </p>