ZN
Zodwa N
1 reviews | Active since Apr 2011
25 May 2017, 21:28
Billing
<p>I have been debited 365 instead of 345, i called in on the 29th of April to swop decoder's because i bought a new decoder, i was assisted by Nokuthula,to my suprise i am debited more than i am supposed to or is DSTV increasing subscriptions monthly?</p>
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
26 May 2017, 08:13Dear Zodwa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply26 May 2017, 08:13
Official
Dear Zodwa
We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
26 May 2017, 10:12Hi Zodwa
Thank you for talking the time writing to us.
Every year in April, we have our annual price increase. As from the 1st April 2017, the DStv Compact package is R365.
Kindly click on the attached link for more information: https://selfservice.dstv.com/announcement/dstv-fees-***
Should you have any further questions, we are here to assist.
Kind regards
Lebogang
Best regards,
DStv (MultiChoice)'s reply26 May 2017, 10:12
Official
Hi Zodwa
Thank you for talking the time writing to us.
Every year in April, we have our annual price increase. As from the 1st April 2017, the DStv Compact package is R365.
Kindly click on the attached link for more information: https://selfservice.dstv.com/announcement/dstv-fees-***
Should you have any further questions, we are here to assist.
Kind regards
Lebogang
Best regards,
ZN
Zodwa N's updateReviewer Update
26 May 2017, 21:05Thank you for the prompt response, i was not aware of the price increase.
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Zodwa N's update26 May 2017, 21:05
Reviewer Update
Thank you for the prompt response, i was not aware of the price increase.