Billing

<p>It's been a great displeasure regarding the level of service I've experienced with Multichoice . My billing query started in December 2016 of which I raised a concern and the matter was never resolved. Instead my Debit orders are so inconsistent that I desided to call in request a refund and a cancellation of the debit order . I was advised that I would be refunded in 3 to 5 working day . The time lapsed and no nothing came to fruition , called on the 9 March2017 spoke to two call center agents that seemed deligent at the time however I was still given incoherent feedback and apouled by the level of service .</p>