Billing

I usually pay a reconnection fee with mulichoice If I do not use the service for a month. My billing cycle is from the 26 - 26 of each month. At the end of November I assumed my dstv would be suspended. I have actually relocated to Kzn so did not need to switch on. On the 30th nov. I received a call to say my account was overdue. This is not an Edgars account. If I don't connect I don't reconnect. I said I do not want the service until I am ready. On the 8 December I received a call from Mbali to say I needed to pay my 'account' I said it should have been suspended and she told me it was still active. I told her I wanted to speak to her supervisor as she insisted that I should have called in. I asked her what was the point of a reconnection fee then. Her supervisor is still calling. On the 11 December I spoke to Nana who said the line is still active. Come on Mulitchoice we all know you suspend lines after payment is not received within 2 days. Are you trying to rip me off. Perhaps my line is still active I don't Know. I am most upset because nobody is helping me. I will not pay for this Suspend the line when you are supposed to. <br> Don't ripoff loyal customers