LE
Louw E

1 reviews | Active since Jun 2018

09 Jan 2024, 10:54

*********** billing

Upgraded from compact plus to premium on 29 December 2023. Billed incorrectly. several calls later and still they cannot explain the amount they say i owe

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply09 Jan 2024, 11:09
Official
Hi Louw Engelbrecht, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
LE
Louw E's update10 Jan 2024, 15:39
Reviewer Update
the FOURTH agent I spoke to eventually understood the problem and was able to fix the billing errors in 10 minutes! well done Namhla (spelling?)