BB
Boitumelo B
1 reviews | Active since May 2018
05 Nov 2024, 14:58
BILLING
DSTV disconnected services due to outstanding amount on 02 Nov 2024 yet made payment on 28Th October, I was then told that I had short paid I went to a pay the outstanding amount of 220. But a day later my services where disconnected. I then contacted multichoice where the consultant told me that I was not given the correct information when I app**** for my service both internet and DSTV, that is why I got disconnected, so I'm asking whose fault is it that I got misinformed?
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DStv (MultiChoice)'s replyOfficial
05 Nov 2024, 15:12Hi Boitumelo.
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply05 Nov 2024, 15:12
Official
Hi Boitumelo.
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us. We have received your query and are currently looking into it. Our team will get back to you with the information or assistance you need as soon as possible. Should any further updates or details be required, we will be in touch. Thank you for your patience.
Kind regards,
DStv: Hello Peter Team