tM
thembakazinjabulo M
1 reviews | Active since Sept 2009
25 Apr 2015, 14:02
Billing
I took the explora deal and u was told to activate it as soon as I receive the decoder, which I did now I am charged twice for the same decoder. I called multichoice and they said they were aware of the billing problem and I was told it would be fixed the next day and that has not happened. When I call the call center it keeps cutting off
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DStv (MultiChoice)'s replyOfficial
25 Apr 2015, 14:41Hello themakazim,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply25 Apr 2015, 14:41
Official
Hello themakazim,
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
We have escalated your query to the DPP department to assist you directly with your concerns.
We would like to sincerely apologise for the delay and any inconvenience caused.
Here are our touchpoints:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Regards
Nesta
Best regards,