1 reviews | Active since Jan 2021
Billing
A very disappointing communication regarding my matter I was called on the 27th that il be connected aftr their on and off disconnecting event, yes it was connected same evening with no sound/audio 28th disconnected again. When we want to know what's the problem there was no solution for 2 full days 30th connected aftr another long ass call at my cost, one of your few agents who go an extra mile to provide good service followed the noted and found out that they **** he'd off an active account and activated a non existing decoder under our account she had to delete and re activate mine.
I PAID THE R699 AS PER OUR AGREEMENT AND I WAS CONNECTED, BUT NOW THERE'S NO SOUND AGAIN. IT WAS TAKEN IN THE aMs today 31st Jan NOW TELL WHEN U KNOW U HAVE AN ESCALATION 123DAYS PASSES WITHOUT CHECKING THE CLIENT AND STILL BILL FOR FULL SERVICE FEES..
PLEASE SORT THE BILLING IF YOU FEEL I DON'T DESERVE THE COMMUNICATION FROM U, AND LET M ENJOY WHAT I PAY FOR.. AT THIS MOMENT WE HAVE NO audio.. So unfair its bee a dramatic 7 days with DSTV
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
3 MONTHS TALKING THE SAME **** WITH A BIG COMPANY LIKE THIS.. YOU TELLING ME THAT NOT EVEN A SINGLE WOKE PERSON CAN SEE THAT THERE'S A PROBLEM HERE..NOW I DON'T GIVE A DAMN COME TAKE UR THINGS I HAVE NO STRENGTH TO DEAL WITH THIS ANYMORE.
3 MONTHS TALKING THE SAME **** WITH A BIG COMPANY LIKE THIS.. YOU TELLING ME THAT NOT EVEN A SINGLE WOKE PERSON CAN SEE THAT THERE'S A PROBLEM HERE..NOW I DON'T GIVE A DAMN COME TAKE UR THINGS I HAVE NO STRENGTH TO DEAL WITH THIS ANYMORE.