LS
Louis S
1 reviews | Active since Oct 2011
30 Sept 2015, 11:10
Billing
I phoned in to down grade my package. the person i spoke to said that it is all done and gave me the new amount to pay. Then for the following three months the normal amount went off, so I phoned in again and the call centre agent said that they will refund the amount that was debited from my account. It is now more than a month and the refund is not back in my account.<br> Can this be resolved please ASAP and the refund back into my account Please!!
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DStv (MultiChoice)'s replyOfficial
14 Oct 2015, 09:40Hello acsc,
We tried to contact you today but could not reach you.
We're committed to providing you with excellent service. Please refer to your personal email address where you can respond with the required information for further assistance.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
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***
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Kind regards
Dinah
We tried to contact you today but could not reach you.
We're committed to providing you with excellent service. Please refer to your personal email address where you can respond with the required information for further assistance.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,
DStv (MultiChoice)'s reply14 Oct 2015, 09:40
Official
Hello acsc,
We tried to contact you today but could not reach you.
We're committed to providing you with excellent service. Please refer to your personal email address where you can respond with the required information for further assistance.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
We tried to contact you today but could not reach you.
We're committed to providing you with excellent service. Please refer to your personal email address where you can respond with the required information for further assistance.
Thank you for bringing your query to our attention.
If you require any further assistance, please don't hesitate to contact us using one of our touch points:
@DStvcare (twitter)
DStv (Facebook)
***
DStv forum
www.dstv.com
Kind regards
Dinah
Best regards,