Billed Thriple monthly amount, explora offer not w

accepted an offer to get a DSTV explora for R849 a month, BIg Mistake!!!!<br> firstly, they don't explain to you that you have to have it installed asap or else you cant use old decoder, in my case I still wanted to use my HDPVR to the end of the month, arranged this with Absolone at the call centre.<br> so this weekend I moved to my new place, had the explora installed and HDPVR linked to duel view, when I tried to have them explora loaded, was told that there was an issue and my call was escalated, this was Saturday, yesterday(sunday) I noticed that multichoice deducted R2500 from my account instead of R849. I called the contact centre and was told that I was double billed for the explora and hdpvr for July and also R849 for August.<br> I was told I would be contacted on Monday and it is extremely frustrating how inefficient these guys are, no courtesy call to say that my issue is being resolved or reviewed.<br> Multichoice, you cannot double bill me for one service and also it would be great if the explora I am paying double for actually worked,<br> please get your act together...