AS
Ashwin S
1 reviews | Active since Jan 2012
03 Jun 2015, 12:18
BILLED R353.00 more for NO REASON
Please contact me. I was just billed R1131.33 instead of R779.00. Can the accounts department please credit me for this!!!!!
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Replies (1)
DStv (MultiChoice)'s replyOfficial
08 Jun 2015, 11:00Hello BadBoy4Life,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records you have been assisted by one of our consultants and the billing on your account has been rectified and all necessary adjustments done.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records you have been assisted by one of our consultants and the billing on your account has been rectified and all necessary adjustments done.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply08 Jun 2015, 11:00
Official
Hello BadBoy4Life,
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records you have been assisted by one of our consultants and the billing on your account has been rectified and all necessary adjustments done.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert
Please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
According to our records you have been assisted by one of our consultants and the billing on your account has been rectified and all necessary adjustments done.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Thank you for taking the time to point out our service failings. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Your support, and that of all our customers, is important to us.
Regards
Rupert