EF
Eduan F

1 reviews | Active since Jan 2020

13 Jan 2020, 18:29

Billed Incorrectly

On the 15th of December I noticed that the amount outstanding was more than R4000 on my account. I was told that I was billed for holiday viewing from June to December which was not correct as indicated by the agent and a journal would be done on my account. This still has not happened and my DStv account has been suspended. This is the absolute worst service I have ever received. Can someone just fix this so that I can cancel my DStv.

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Jan 2020, 11:01
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team