SS
Shaida S
1 reviews | Active since Mar 2015
13 Mar 2015, 07:43
Billed for services without my Consent
On Sunday 8/3/2015 i took my 2 decoders into the randburg service centre due to an error I got about my smart card not working on the 1. The consultant (dont know his name) who assisted me advised us that he will have to replace my smartcard. He left his counter and when he came back he had 2 new decoders & smart cards with him. I asked him why he is replacing both & he said \thats the benefit of having insurance". He made changes to the settings & when we got home"
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DStv (MultiChoice)'s replyOfficial
13 Mar 2015, 11:09Hello Shaida1,
We tried to contact you on your mobile number without success. We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your technical problem to our Xtra-view call back department for assistance. You will receive a call from them you can than let them know when to contact you. Your case log number is *** .
Regards
Nesta
We tried to contact you on your mobile number without success. We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your technical problem to our Xtra-view call back department for assistance. You will receive a call from them you can than let them know when to contact you. Your case log number is *** .
Regards
Nesta
DStv (MultiChoice)'s reply13 Mar 2015, 11:09
Official
Hello Shaida1,
We tried to contact you on your mobile number without success. We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your technical problem to our Xtra-view call back department for assistance. You will receive a call from them you can than let them know when to contact you. Your case log number is *** .
Regards
Nesta
We tried to contact you on your mobile number without success. We would like to sincerely apologise for the delay and any inconvenience caused.
Please be advised that we have escalated your technical problem to our Xtra-view call back department for assistance. You will receive a call from them you can than let them know when to contact you. Your case log number is *** .
Regards
Nesta