billed for a month i did not have dstv

Item: DStv (MultiChoice)
Rating: 2
Author: Mandie G

I was billed for october / november while my services was inactive. Paid 2 weeks ago now i get a message i have to pay before 1st jan. We pay and pay dont get statement and this sh#t

Helpful (0)

Replies (1)

DStv (MultiChoice)'s replyOfficial

01 Jan 2016, 09:46

Hello fed up 007,

Dear DStv Customer,

Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.

Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.

We apologise for the inconvenience.

Kind regards
MultiChoice Team

DStv (MultiChoice)'s reply01 Jan 2016, 09:46

Official