JF
James F

1 reviews | Active since Apr 2017

25 Oct 2017, 08:50

BILLED EVEN THOUGH SERVICE WAS CANCELLED

I cancelled my DSTV service, then got charged for service not received, when refused to pay got handed over to DSTV attorneys, capitulated and paid as it was cheaper than consulting my own attorney only to be phoned and harassed again for payment. Notwithstanding the "callcentre" advised that they could see the payment. What a joke. I have now convinced 11 family and friends to cancel their DSTV over the past year. My lone crusade will continue #DSTV must fall.

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Oct 2017, 08:58
Official

Dear James

We acknowledge receiving your complaint. Feedback will be communicated as soon as possible.

Kind regards

DStv: Hello Peter Team

JF
James F's update21 Feb 2019, 14:12
Reviewer Update
What a joke thank goodness I didn't hold my breath, never received any proper reply from DSTV besides they were never entitled to payment that I made for sake of peace, all I got was a generic reply will never ever subscribe to DSTV again, well they obviously needed the money desperately.