Bill Statement doesn't balance

Good day <br> <br> I called Multichoice about an error on my monthly bill statement. An easy pick-up that the statement doesn't net-off to the correct amount.<br> <br> Multichoice's response was that they have issues on their system and I should \through the statement out the window"and only look at the invoice and pay what is displayed on the invoice.<br> <br> I feel this is an unacceptable error of Multichoice and should be corrected as of immediately. And advise me on what amount to pay.<br> <br> Thank you<br> Have a nice day<br> """