BILL

I have serious problem with multichoice regarding my bill and I'm even thinking of canceling my subscription. During the week I phoned then regarding my bill and no one seemed to know what is going on the lady who was assisting me went on as far to even say they will call me back has she is waiting for her team leader and they haven't. I'm on compact and should be paying R540 for subscription and PVr access now 2 days ago my bill amounted to R769 hence I called them ragarding that. Now this morning it has went to R1418 that is due today. What is this **** all about???