CB
Christo B

1 reviews | Active since Jan 2021

06 Jan 2023, 08:28

Biggest ******* and **********! STAY AWAY!

Biggest bunch of *******! on the 8th of November 2022 I took the DSTV Streaming package for R699.00 which was immediately deducted from account as their package stipulated. on the 7th of December they took R2097.00 out of my account, when i contacted their accounts department they firstly could not find me on their system, the pathetic and utterly useless lady that i spoke to said she would log a call, to this day i have had no response from them. yesterday the 5th of January 13:02 they took R1398.00 out of my account, i phoned them once again only to be told i have 2 streaming subscriptions, how the F*** can i have 2 packages but i only have 1 television??? after speaking to another useless unhelpful employee all he can say is i must cancel 1 subscription and go into a multichoice office because thay can not help, so why is there a call center if you are never able to assist with anything??? yesterday afternoon at 17:02 they took another R1398.00 out of my account!?!?!? This is complete and blatant theft and ***** being committed! I want to make this very clear, if i am not contacted by dstv and my money paid back to me which they are *****ing i will open a case of theft and ***** against the company and also have my lawyer take this matter further!!!!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 Jan 2023, 08:45
Official
Hi Christo,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team