AH
Adele H

1 reviews | Active since Jun 2016

10 Feb 2024, 16:25

BIGGEST ****S AND ****MERS IN SA at the moment. Do not fall for their ways to ***** money from you!

On the 19th of Jan 2024 I get an email stating: Stream DStv Premium for R199pm over 3 months – SAVE 626.63 this month !!

Don’t miss a chance to come back for the ultimate entertainment with Premium Stream at R199pm for 3 months (save R600pm). We’ve got non-stop thrilling shows in the line-up for you, from Reyka to Die Brug and the much-anticipated White Lies S1.

Experience an unmatched array of LIVE top-tier sports like football, rugby, cricket, golf, tennis, motorsport, and enjoy Showmax at no extra cost to you..

Plus, you don't worry about the 26.63 arrears – that’s a total saving of 626.63 this month!!

There is even a button below on email, "reconnect now" , I clicked it took my to my profile and indicated I need to pay 199. I did this on 25th of January, today my services are stopped. not even 2 weeks!!!!!

So i contact DSTV and they tell me I have to send a screenshot of the email. They know nothing about.... They knew on the 25th when i paid.

BIGGEST ****S AND ****MERS IN SA at the moment. Do not fall for their ways to ***** money from you!

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply10 Feb 2024, 18:24
Official
Hi Adele, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
AH
Adele H's update15 Feb 2024, 08:11
Reviewer Update
A week later and no response from ANYONE from DSTV. Your customer services is a disgrace. Maybe posting your email and disregard for your customers throughout social media will help! I paid for something I am not getting! THAT IS *****ING!