TD
Tanya D
1 reviews | Active since Nov 2016
02 May 2020, 12:52
Biggest nuisance, DSTV
Dstv has changed my monthly amount 3 times in 5 months time, first it was R809 then R919 and lastly R1018 and every time when i require , they say its because of showmax and they will rectify the mistake, its realy getting irritated and a nuisance.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
02 May 2020, 13:00 Hi Tanya Denner,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply02 May 2020, 13:00
Official
Hi Tanya Denner,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 May 2020, 17:13Hi Tanya,
We apologise for the inconvenience caused to you.
Your monthly payment is R919.00 (R819.00 and R100.00). Your account went to R1018 because you were charged R99.00 for Showmax, unfortunately, the R99.00 was not yet reversed when you were debited.
We will credit your account with R99.00.
Regards
The DStv Hellopeter Team
We apologise for the inconvenience caused to you.
Your monthly payment is R919.00 (R819.00 and R100.00). Your account went to R1018 because you were charged R99.00 for Showmax, unfortunately, the R99.00 was not yet reversed when you were debited.
We will credit your account with R99.00.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply02 May 2020, 17:13
Official
Hi Tanya,
We apologise for the inconvenience caused to you.
Your monthly payment is R919.00 (R819.00 and R100.00). Your account went to R1018 because you were charged R99.00 for Showmax, unfortunately, the R99.00 was not yet reversed when you were debited.
We will credit your account with R99.00.
Regards
The DStv Hellopeter Team
We apologise for the inconvenience caused to you.
Your monthly payment is R919.00 (R819.00 and R100.00). Your account went to R1018 because you were charged R99.00 for Showmax, unfortunately, the R99.00 was not yet reversed when you were debited.
We will credit your account with R99.00.
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
02 May 2020, 17:13Hi Tanya,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,
DStv (MultiChoice)'s reply02 May 2020, 17:13
Official
Hi Tanya,
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
We hope your experience as our customer was improved the second time around, but we want to know for sure. Please take a few minutes to review the service given by clicking on this link: https://www.hellopeter.com/write-a-review/dstv-multichoice?source=UE9SVEFMX0NPUFlfTElOS19JTlZJVEU%3D&r=true
Regards
The DStv Hellopeter Team
Best regards,