ML
Matome L
1 reviews | Active since Oct 2023
15 May 2024, 20:30
BIG FAT ****S, *****STERS AND ****MERS
They **** and said i have worn 3months free subscription and i don't have to pay for 3months only to find out they've subscribed me on two waiver policies that i know nothing about now i have to pay R1200 before i can be reconnected to view, can't cancel the waiver policy thing cause they work until 20:00.
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
15 May 2024, 23:11Hi Matome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply15 May 2024, 23:11
Official
Hi Matome,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
ML
Matome L's updateReviewer Update
18 May 2024, 10:29After ponding over my review and complaints, they cancelled the insurance and now after 2months of being disconnected due to bogus insurance making our subscription sky rocket, now am said to pay penalties of 2months which i was indefinitely disconnected, now am being told to pay eight hundred and something to have my services reconnected. Am being penalized for them adding and charging me for insurance i didn't take, didn't watch for 2months going to 3now yet am expected to pay penalties for that. WHY, WHY AND WHY
ML
Matome L's update18 May 2024, 10:29
Reviewer Update
After ponding over my review and complaints, they cancelled the insurance and now after 2months of being disconnected due to bogus insurance making our subscription sky rocket, now am said to pay penalties of 2months which i was indefinitely disconnected, now am being told to pay eight hundred and something to have my services reconnected. Am being penalized for them adding and charging me for insurance i didn't take, didn't watch for 2months going to 3now yet am expected to pay penalties for that. WHY, WHY AND WHY