CJ
Chris J
1 reviews | Active since Apr 2011
03 Feb 2016, 11:22
Bias & discriminating against non-christian viewer
According to Channel 24, you decided to move the show \Lucifer\" due to viewer complaints.<br> This is unacceptable! This stuff keeps happening and I find it to be bias and a form of ************** against you non-christian/secular viewers! It's not fair!<br> <br> If you are going to do this to shows like \"Lucifer\" then you should apply the same type of policing to any other fictional shows based on religion, including entire channels TBN! You should give them a more strict age rating too. If I caught my child watching that bull and mistaking it for truth, I'd be livid! <br> <br> You can't keep doing this! <br> As I said, it's unfair, bias and a blatant form of **************!!!!!"
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Replies (1)
DStv (MultiChoice)'s replyOfficial
13 Feb 2016, 12:14Hello om3g4,
We do apologies for any inconvenience you experienced in this regard. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your concerns have been escalated to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings and your suggestions. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for any inconvenience you experienced in this regard. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your concerns have been escalated to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings and your suggestions. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
DStv (MultiChoice)'s reply13 Feb 2016, 12:14
Official
Hello om3g4,
We do apologies for any inconvenience you experienced in this regard. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your concerns have been escalated to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings and your suggestions. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert
We do apologies for any inconvenience you experienced in this regard. Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Your concerns have been escalated to the relevant department for urgent attention.
Thank you for taking the time to point out our service failings and your suggestions. As we continually strive to improve our service, feedback such as yours is extremely valuable.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Your support, and that of all our customers, is important to us.
Regards
Rupert