Beyond Frustrated with Bad DSTV Service

I don't even want to give a 1 star rating as i am now so frustrated with DSTV.

I have been trying to sort out my DSTV account since January 2018, DSTV STILL debits my account incorrectly after speaking to THREE CONSULTANTS on 16th March and has still not cancelled my debit order as requested on 8th March. I question if the operators actually take up my accounting queries with the accounts division? I am still being charged for a pvr service which was cancelled in January 2018.

On top of all these frustrations what happened to the "no repeats" policy ? Why do we have to watch the same programmes/movies for months on end.....and pay such exorbitant subs?!!!!!!!