Beware signing up for Streaming

We phoned in towards end of March 2022 to pay for streaming only and were charged accordingly. Then some person on their side decided to charge us for the PVR and streaming, making my bill over R1,500.00 a month! They cannot understand we don't have a PVR machine anymore, ONLY STREAMING! But the debit orders keep on coming off and you cannot stop them. They now owe me refund after refund. These people can't understand I only want streaming, as I don't have the DSTV machine anymore!