BEWARE DSTV ****
After visiting DSTV website, and signing up for premium streaming on 26 March, I still don't have DSTV. It seem like it is a ****, as nobody seems to be able to allocate my payment from their website. I have tried their call centre for over a week now, and the levels of incompetence are staggering. Is it possible to have nobody that has a clue. Management does not phone back after my situation has been escalated 5 times. No Feedback. No sense of responsibility! When a customer doesn't pay he is immediately switched off. But more than a week after my payment was received they are still not bothered .DSTV, If your levels of customer dissatisfaction continues like this, I cant see you having any customers left before too long.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
04 Apr 2022, 12:26Hi Gunther,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Apr 2022, 12:26
Official
Hi Gunther,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
04 Apr 2022, 12:27Hi Gunther,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Apr 2022, 12:27
Official
Hi Gunther,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
's updateReviewer Update
04 Apr 2022, 16:09My number is *** if you want to help. I will post on Hello Peter everyday until you sort this out
's update04 Apr 2022, 16:09
Reviewer Update
My number is *** if you want to help. I will post on Hello Peter everyday until you sort this out
's updateReviewer Update
05 Apr 2022, 12:35Still no reply. Another day. No Refund. No Streaming, Dstv not bothered to help, Shamefull!!!!!
's update05 Apr 2022, 12:35
Reviewer Update
Still no reply. Another day. No Refund. No Streaming, Dstv not bothered to help, Shamefull!!!!!