cD
ccdb D

1 reviews | Active since Jan 2015

20 Mar 2020, 16:53

Beware DSTV bullies that coax you into contracts based on lies!!!!

Over a month ago, I was contacted by DSTV to do a price lock with them. I WAS NOT keen and asked various times what the catch was! When Dipuo called me I asked her various times what dies one point installation mean as I have two tvs connected and not going to pay installation. To which she rep**** installation is included! Low and behold over a month later I am called by the installer who says that a second tv is additional fee as well as cabling. Why in earth would any lucid person in their right mind agree to a contract which will cost them more???! Especially when there is nothing wrong with your decoder. These people are completely dishonest and will teel any lie to get you to agree to the contract. When I asked for the voice recording I was told that I must go to a dstv office and go listen there as I “agreed” to the terms and the supervisor Refilwe supposedly also did. But they listen to the last part of the call and not where I categorically stated that I have 2 tv’s!!!!!!!! Do not allow these people to bully you with their lies! They phone you and try and coax you unto their contracts with lies!

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply20 Mar 2020, 18:59
Official
 Hi Chantal,

We acknowledge receiving your complaint, and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards,
DStv: Hello Peter Team