Better your service.

It's almost month end, it's time to fight with the DStv team. It's becoming tideous really. This will be the third month end where I do a back and forth for the same problem. It's been 2 and a half months that I am waiting for the pricelock department to assist me with a contract that I signed with them. They are busy running unnecessary credit enquiries on my credit profile wland it's affecting my credit profile and still no call back or resolution with the problem that brought us here in the first place. I was overcharged on my payment lasy month which brought about another problem but every time I call, I must wait for feedback from the pricelock team which never happens. Honestly speaking, we are being bul**** as consumers because I am the one who is left in an unpleasant position here but Multichoice has all payments plus the extra that they took yet they underdeliver so badly.