LR
Latoya R
1 reviews | Active since Dec 2011
09 Mar 2015, 10:15
Best service received in a long time!
Good day, <br> <br> I just made a call to the DSTV call centre and was assisted by Thapelo. Not sure of his surname but perhaps you could pick up his details on my account as he assisted me with a deactivation of one account of mine. <br> <br> He was super efficient and was such a pleasure to call the call centre and get such great service. Unfortunately I got distracted when time to rate the call at the end and am not sure if I pressed 1 or 5. Either way please amend and make sure that he is rewarded for his super service. <br> <br> Kudos to Thapelo. <br>
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Replies (1)DStv (MultiChoice)'s replyOfficial
09 Mar 2015, 15:43Hello Lekkertoya23,
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
We will escalate your compliment for Thapelo Radebe to senior management for recognition.
Warm regards
Nesta
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
We will escalate your compliment for Thapelo Radebe to senior management for recognition.
Warm regards
Nesta
DStv (MultiChoice)'s reply09 Mar 2015, 15:43
Official
Hello Lekkertoya23,
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
We will escalate your compliment for Thapelo Radebe to senior management for recognition.
Warm regards
Nesta
We thank you so much for your feedback. MultiChoice value feedback be it both positive or negative. Feedback such as this is extremely valuable to us.
We will escalate your compliment for Thapelo Radebe to senior management for recognition.
Warm regards
Nesta
