Best customer experience

I had trouble getting my late mother's decoder to work again, and after five attempts calling and speaking to different Multichoice consultants, I was finally helped by a wonderful woman named Slondile Msomi. She was patient and walked me through the process of changing ownership and upgrading the decoder, ensuring that I understood everything I needed to do. Her customer service was exceptional, and I am grateful for her assistance. Thank you, Slondile, for taking the time to help me.