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niquita J

1 reviews | Active since Jul 2016

24 Jul 2016, 15:56

being ripped-off by multi choice dstv

<p>Today I got home my Dstv was disconnected yet I did pay my subscription. So, I called them to sort it out, an hour later it was still not sorted. In December 2015, I asked them to disconnect my services as I was going on vac for a month. They deducted the money from my acc despite my instructions. It was never returned. It's either the company has *********** workers or its ripping me off. </p>

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Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jul 2016, 06:45
Official

Dear Niquita Jones

We acknowledge receiving your enquiry, it will be dealt with as soon as possible.

Regards

MultiChoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply25 Jul 2016, 06:46
Official

Dear Niquita Jones

We acknowledge receiving your enquiry. Feedback will provided as soon as possible.

Regards

Multichoice Team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply27 Jul 2016, 08:20
Official

Good day Niquita Jones

Thank you for bringing this matter to our attention.

We unable to allocate your account with the information you supp****.

Please provide us with your customer number, smart Card number or ID number in order for us to investigate and resolve your concerns.

Kind regards

Rupert

Best regards,