Being ignored since June

Item: DStv (MultiChoice)
Rating: 1
Author: Zee S

I've been emailing since June to enquire about my account and get NO response. The website dashboard does NOT work. They advise you to use their WhatsApp line but there is NO response! I had to resort to inbox their Facebook page and was promised assistance there, but still NOTHING!

Helpful (0)

Replies (3)

DStv (MultiChoice)'s replyOfficial

14 Aug 2024, 12:55

Hi Zee,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply14 Aug 2024, 12:55

Official

Hi Zee,

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.

Kind regards
DStv: Hello Peter Team

Best regards,

Zee S's updateReviewer Update

14 Aug 2024, 12:56

Oh wow, a copy & paste response! I will not be holding my breath!!!!

Zee S's update14 Aug 2024, 12:56

Reviewer Update

Oh wow, a copy & paste response! I will not be holding my breath!!!!

DStv (MultiChoice)'s replyOfficial

15 Aug 2024, 15:14

Hi Zandre,

Please note that your account is on an employee discount, please send an email to Specialist@*** for any enquiry or assistance you might have.

Kind regards,
DStv: Hello Peter Team

Best regards,

DStv (MultiChoice)'s reply15 Aug 2024, 15:14

Official

Hi Zandre,

Please note that your account is on an employee discount, please send an email to Specialist@*** for any enquiry or assistance you might have.

Kind regards,
DStv: Hello Peter Team

Best regards,