Being Disconnected But you paid Your Account

<p>I am deeply disappointed with the service i have recieved from Multichoice this past month. I have a debit order with Multichoice and last month I contacted them to inform them that I would be paying my account cash not debit order due to unforseen circumstances. On the 26th of August I paid my account cash at my local Pick n Pay and called DSTV to inform them of my payment. DSTV then disconnected me times for the last month for a supposed non payment. Each time I have had to call DSTV and enquire what the issue when my account is sitting at zero balance. Everytime I have been disconnected, they have charged me reconnection fees for a mistake on their part. The reconnection fees where then deleted only to be told on ********** 9 that I didnt pay for July and that on ********** 0 they would be deducting R1500.00 for that missed payment. I had to send proof of payment and still im having problems with Multichoice. Honestly if there was an alternitve I would take my account somewhere else but sadly there is no competitor for them. Now i am stuck with bad service, overcharged account, a ridiculous phone bill from calling Multichoice every couple of days and just plain time wasting. I am more than fed up with Multichoice and their horrible service. How Do You Charge Someone Over and Over again for Services They Have ALREADY PAID FOR?????? iM Sick and tired of this nonsense. My account has been paid and according to THE consultants that work at MULTICHOICE i dont owe anything but i have been disconnected 7 times in 4 weeks....</p>