BM
Bontle M
1 reviews | Active since May 2020
27 May 2020, 09:03
Being charged extra
They are charging me two subscriptions instead of extraview plus subscription. I have tried calling and no response. I am paying close to 1800 for explora and extraview hdpvr.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
27 May 2020, 09:19Hi Bontle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 May 2020, 09:19
Official
Hi Bontle,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
27 May 2020, 14:44Hi Bontle,
Kindly note that as per our telephone conversation, we both agreed that your DStv monthly subscription is a total amount of R919.00 and that the statement was a bit confusing at it was not showing a balance brought forward versus forward billing charge.
Please also note that you my also interact with DStv by send an email to ***
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, we both agreed that your DStv monthly subscription is a total amount of R919.00 and that the statement was a bit confusing at it was not showing a balance brought forward versus forward billing charge.
Please also note that you my also interact with DStv by send an email to ***
Kind Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply27 May 2020, 14:44
Official
Hi Bontle,
Kindly note that as per our telephone conversation, we both agreed that your DStv monthly subscription is a total amount of R919.00 and that the statement was a bit confusing at it was not showing a balance brought forward versus forward billing charge.
Please also note that you my also interact with DStv by send an email to ***
Kind Regards,
DStv: Hello Peter Team
Kindly note that as per our telephone conversation, we both agreed that your DStv monthly subscription is a total amount of R919.00 and that the statement was a bit confusing at it was not showing a balance brought forward versus forward billing charge.
Please also note that you my also interact with DStv by send an email to ***
Kind Regards,
DStv: Hello Peter Team
Best regards,
BM
Bontle M's updateReviewer Update
27 May 2020, 14:47Noted, thank you for the assistance.
BM
Bontle M's update27 May 2020, 14:47
Reviewer Update
Noted, thank you for the assistance.