RS
Ricardo S
1 reviews | Active since Jul 2014
07 Dec 2022, 11:43
Being billed erroneously then they switch off my service
Being billed for a Ultra decoder I never took a year ago now they switch off my service every week, as I'm in arrears for their erroneous deductions.
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
07 Dec 2022, 11:48Hi Ricardo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Dec 2022, 11:48
Official
Hi Ricardo,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
RS
Ricardo S's updateReviewer Update
07 Dec 2022, 14:42This has been resolved by Lebalang Ramphago. She is truly your best asset and person working for u. She resolved something that has been coming on a year and was the only consultant that could help above every Team leader that should have called me back. A true asset to your business and deserves every accolade and reward coming her way. I would want you to reward her excellent service as no one is at her excellent level and she is a gem. She gives me renewed confidence in Dstv and in everyone in customer service
RS
Ricardo S's update07 Dec 2022, 14:42
Reviewer Update
This has been resolved by Lebalang Ramphago. She is truly your best asset and person working for u. She resolved something that has been coming on a year and was the only consultant that could help above every Team leader that should have called me back. A true asset to your business and deserves every accolade and reward coming her way. I would want you to reward her excellent service as no one is at her excellent level and she is a gem. She gives me renewed confidence in Dstv and in everyone in customer service
DStv (MultiChoice)'s replyOfficial
07 Dec 2022, 14:52Hi Ricardo,
Thank you for taking the time out to inform us about the great service you received from Lebalang. As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Lebalang. As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply07 Dec 2022, 14:52
Official
Hi Ricardo,
Thank you for taking the time out to inform us about the great service you received from Lebalang. As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team
Thank you for taking the time out to inform us about the great service you received from Lebalang. As we continue to improve our service offering, feedback like yours is extremely valuable. Thank you for the positive feedback
Kind regards,
DStv: Hello Peter Team