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nokuthula M
1 reviews | Active since Apr 2014
20 Oct 2021, 11:35
Been having a good e...
Been having a good experience until recently whereby their agents messed up with my bill and now, I must pay an extra amount for a fault that was made by them... Gave them a simple instructions that, I have been doing to swop around my decoders, I have no idea what i did however, I am the one that must pay extra
Helpful (0)
Replies (2)0
Replies (2)
DStv (MultiChoice)'s replyOfficial
20 Oct 2021, 11:50Hi Nokuthula,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Oct 2021, 11:50
Official
Hi Nokuthula,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
20 Oct 2021, 20:31Hi Nokuthula,
Thank you for getting in touch with our Hello Peter team for assistance with your query.
Kindly note that we have rectified the error on your account and we credited your DStv Account with the amount of R143.17 that was overcharged on your account.
Please accept our humble apologies for the error and the inconvenience that this matter has caused to you.
Kind regards,
DStv: Hello Peter Team
Thank you for getting in touch with our Hello Peter team for assistance with your query.
Kindly note that we have rectified the error on your account and we credited your DStv Account with the amount of R143.17 that was overcharged on your account.
Please accept our humble apologies for the error and the inconvenience that this matter has caused to you.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply20 Oct 2021, 20:31
Official
Hi Nokuthula,
Thank you for getting in touch with our Hello Peter team for assistance with your query.
Kindly note that we have rectified the error on your account and we credited your DStv Account with the amount of R143.17 that was overcharged on your account.
Please accept our humble apologies for the error and the inconvenience that this matter has caused to you.
Kind regards,
DStv: Hello Peter Team
Thank you for getting in touch with our Hello Peter team for assistance with your query.
Kindly note that we have rectified the error on your account and we credited your DStv Account with the amount of R143.17 that was overcharged on your account.
Please accept our humble apologies for the error and the inconvenience that this matter has caused to you.
Kind regards,
DStv: Hello Peter Team
Best regards,