CT
Caroline T
1 reviews | Active since Dec 2013
03 Mar 2015, 11:16
Been billed for extra decoder for 4 months
I've been phoning Multichoice regarding them billing me for a extra decoder for the last 4 Months, now ones again they cant seem to pick up that ive asked to cancel one the month before.
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Replies (1)
DStv (MultiChoice)'s replyOfficial
03 Mar 2015, 13:54Hello Caroline87,
We do apologies for the inconvenience you experienced in this regard. We have escalated your account to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard. We have escalated your account to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Best regards,
DStv (MultiChoice)'s reply03 Mar 2015, 13:54
Official
Hello Caroline87,
We do apologies for the inconvenience you experienced in this regard. We have escalated your account to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
We do apologies for the inconvenience you experienced in this regard. We have escalated your account to the relevant department for investigation.
Feedback will be provided by written or telephonic correspondence.
Once again please accept our sincerest apologies for any inconvenience you may have experienced in this regard.
Regards
Rupert
Best regards,