1 reviews | Active since Sept 2016

29 Jun 2017, 17:09

bed sh*t serive

<p>I called on 27/06/2017 I spoke with Branden his surname start with (V) the guy gave his terrible service after I tried to number of time to calm myself but his kept on pushing me and moving me from my questions and I even put the phone on speaker and my wife listened and he explain and gave him the nature on my query again and he explain the very something that I owe and before he can help me I need to pay and I hung up cos didn’t want to spoil my night </p> <p> </p>

0
Replies (2)
DStv (MultiChoice)
DStv (MultiChoice)'s reply29 Jun 2017, 17:29
Official

Dear Prince

We acknowledge receiving your complaint. Feedback will be communicated to you shortly.

Kind regards

DStv Hello Peter team

Best regards,

DStv (MultiChoice)
DStv (MultiChoice)'s reply30 Jun 2017, 13:48
Official

Dear Prince

Thank you for bringing your concerns to our attention.

We sincerely apologise for the bad service you have experienced from Brenton Visagie . This is certainly not the kind of experience that we desire for our customers and we wish to reassure you that the matter has been prioritized. He will be held accountable for contributing to your negative experience.

Please let us know if there is anything that we can assist you with in future. We are always here to help.

Kind Regards,

Elna

Best regards,