JP
Juan-Pierre Pieterse

1 reviews | Active since Jun 2019

06 May 2021, 11:20

BE WARNED, MODERN DAY *******!

Probably THE worst experience I have had with any company up to now. On Saturday evening 1st of May I went online to register for their revolutionary New Premium Streaming package. I paid via credit card during the registration process as prompted. Today is the 6th of March and they are unable to pick up any registration made, they cannot pick up the payment made (after I have sent then proof of payment in addition to my bank statement). I have called, chatted online, whatsapp line to only walk into a brick wall each time. I has been escalated to technical teams, to central finance department and it is just like nothing ever happened on their side. Please be warned to not subscribe only to anything unless you want your money to be ******. Use other services wherever possible

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply06 May 2021, 11:28
Official
Hi Juan-Pierre Pieterse,

, We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team 

Best regards,