AS
Annie S

1 reviews | Active since Apr 2023

19 Jun 2024, 12:58

Be careful of DSTV and **** artists

Be careful before you sign up with DSTV, there is a **** taking place. I left the country for 2 years and during that time someone tried to activate my account and use it. For 6 months DSTV hounded me for R 173, I tried to cancel my account but have just learnt that it is still in place, it seems impossible to cancel, and they still record the R 173 as owing to them. despite all my efforts and finally agreement form them that they would drop it.

0
Replies (3)
DStv (MultiChoice)
DStv (MultiChoice)'s reply19 Jun 2024, 13:45
Official
Hi Annie, 

We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team 
AS
Annie S's update20 Jun 2024, 17:27
Reviewer Update
Hi DSTV team, no one has come back to me yet, i spent hours on the phone trying to resolve this issue, you really need to try and do better.
AS
Annie S's update20 Jun 2024, 18:23
Reviewer Update
Masimba from DSTV came back to me and provided excellent service and explained how to resolve the issue and i am now streaming again. Thank you DSTv and Hellopeter.