lO
louis O
1 reviews | Active since Oct 2019
26 Jan 2023, 21:14
Be aware of paying on Multichoice Links and platforms
I paid my Dstv account via a Dstv website. Amount credited to my account. Paid the following month in same account and now Dstv says that the account is ********** and disconnected my services notwithstanding me sending valid POP My account flagged and no one at dstv can help Not even the managers who advise I must visit dstv centre Dstv centre advised they cannot help I must phone Costumer Service again which I have done No one could assist Pathetic service. I suspect that a payment platform used by Dstv got suspended or was hacked Be aware and careful to pay on Multichoice platforms No support given by Multichoice
Helpful (0)
Replies (1)0
Replies (1)DStv (MultiChoice)'s replyOfficial
26 Jan 2023, 21:17Hi Louis,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
DStv (MultiChoice)'s reply26 Jan 2023, 21:17
Official
Hi Louis,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards,
DStv: Hello Peter Team
