lO
louis O

1 reviews | Active since Oct 2019

26 Jan 2023, 21:14

Be aware of paying on Multichoice Links and platforms

I paid my Dstv account via a Dstv website. Amount credited to my account. Paid the following month in same account and now Dstv says that the account is ********** and disconnected my services notwithstanding me sending valid POP My account flagged and no one at dstv can help Not even the managers who advise I must visit dstv centre Dstv centre advised they cannot help I must phone Costumer Service again which I have done No one could assist Pathetic service. I suspect that a payment platform used by Dstv got suspended or was hacked Be aware and careful to pay on Multichoice platforms No support given by Multichoice

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Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Jan 2023, 21:17
Official
Hi  Louis, 


We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards,
DStv: Hello Peter Team