MK
MONICA K
1 reviews | Active since Oct 2015
21 Oct 2015, 14:12
BBC FIRST ONLY AVAILABLE IN SA
Why is it that the new BBC channel we have all been waiting for to launch on 18th October is only available in SA? I have been watching Eastenders since 2000. What am I supposed to do now? Who told Multichoice that only South Africans enjoy the shows that were being shown on the former channel 120? The same thing happened with Generations and Isidingo. The channel that used to show them was unceremoniously removed without any warning. What is the point of us following these shows if they can be discontinued on a whim? We pay the same subscription, probably more than what is paid in SA, so why should we get a smaller range of channels??? It is ludicrous. Very annoyed.
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Replies (1)DStv (MultiChoice)'s replyOfficial
30 Oct 2015, 09:53Hello MonKalif,
It is with regret that we learn of the frustration and inconvenience you have.. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we have escalated your complaint to our DStv Africa department for assistance, feedback will be provided soonest.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have.. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we have escalated your complaint to our DStv Africa department for assistance, feedback will be provided soonest.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Regards
Nesta
Best regards,
DStv (MultiChoice)'s reply30 Oct 2015, 09:53
Official
Hello MonKalif,
It is with regret that we learn of the frustration and inconvenience you have.. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we have escalated your complaint to our DStv Africa department for assistance, feedback will be provided soonest.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Regards
Nesta
It is with regret that we learn of the frustration and inconvenience you have.. Please accept our sincere apologies for the delayed response in this regard.
Please be advised that we have escalated your complaint to our DStv Africa department for assistance, feedback will be provided soonest.
Our intention is certainly not to provide a sub-standard service to our customers. In fact, our focus is to provide great experience to our customers in all your dealings with us.
Regards
Nesta
Best regards,
