BM
Bassie M
1 reviews | Active since Jun 2019
20 Dec 2020, 13:58
BATTLING TO DOWNGRADE DUE MORE MONEY REQUESTED FROM ME
i am very disappointed again by DST Multichoice, there is a lot of inconsistencies and *********** consultants i always finds
can i call to raise my concern because i am not getting any help, i need a simple downgrade to activate my services and i keep been getting refused to do so because i am been told to pay an amount R579 for a package i need to downgrade from and haven't been watching for over 30days instead of having to pay for the package i want to downgrade to
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Replies (2)BM
Bassie M's updateReviewer Update
20 Dec 2020, 14:22May i report the following names which are ATHENKOHI PAYI and Amelia January who is a team leader who failed to speak to me after waiting for almost an hour been advised that she is busy, i always leave my contacts to get contacted back to be helped and be a satisfied customer but nope seems like i am valued as a customer....can i get help please
BM
Bassie M's update20 Dec 2020, 14:22
Reviewer Update
May i report the following names which are ATHENKOHI PAYI and Amelia January who is a team leader who failed to speak to me after waiting for almost an hour been advised that she is busy, i always leave my contacts to get contacted back to be helped and be a satisfied customer but nope seems like i am valued as a customer....can i get help please
DStv (MultiChoice)'s replyOfficial
20 Dec 2020, 15:35Hi Bassie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply20 Dec 2020, 15:35
Official
Hi Bassie,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team