1 reviews | Active since Jun 2011
Banking Details
Good day,<br> <br> I just spent the last 30 minutes on the line with the call centre trying to upgrade to the Explora R849, 24 month deal.<br> <br> I answered all the ladies security questions, about 8 questions, and agreed to all the terms. We were about to go our ways, when I was asked to confirm my banking details. I did refuse, as I do not give my banking details over the phone, Multi choice phoned me from a 087 number and I do not know whom I am speaking to. The lady said then the contract will be cancelled if I do not supply the banking details. I said that all my banking details are on the system, nothing changes and asked to speak to a manager. Justin, the supervisor assisted me and said that if I do not give me banking details, the deal will be cancelled. I agreed and said to cancel the deal.<br> <br> My word, in what world do we life in that personal banking details must be supp**** to an unknown person. Shocking.<br> <br> Multichoice, I will rather not take your contract
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MultiChoice Team
Best regards,
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
Best regards,
