Bank charges

<br> On Thursday I called multi-choice, to tell them I won't have money in my account for the debit order on the 14 July. I asked if I can make a cash payment at pick n pay.<br> <br> I was told I can, though it must be done before the 13 July because you're having a system upgrade.<br> <br> I made the payment 10 July at pick n pay, I called in at multi-choice they say they received the money and was guaranteed my account won't be debited.<br> <br> When I check my bank statement today 16 July, account was debited. It bounced and have R115 bank charges.<br> <br> Can you please pay for the bank charges because this is costing me a lot. <br> <br> This is happening for the 2nd time, in April my debit order bounced. That is why I made sure my account is paid to avoid the same thing that happened in April. <br>