1 reviews | Active since Jan 2015
Bank Account *****
I don't actually have an account with Multichoice as I am a student in university but Multichoice debited my bank account balance for over R1000 without my permission in March. I picked this up too late (After 40 days because I was under the impression that my bank would sms me whenever ANYTHING happened to my account.)<br> <br> I have been going back and forth trying to get my money back and giving Multichoice the benefit of the doubt for months. I have contacted 3 people at this company, and each one would slowly break contact and not resolve the problem. This is ***** and I am not happy with the fact that a company this big can't resolve my problem. Be sure that if my problem doesn't get resolved, I will never be a willing subscriber as an adult.<br> <br> This is my last resort to contact someone who is competent. I have been going through all the correct channels as I don't want enemies but the service I have received has been pathetic this far.
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
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Kind regards
MultiChoice Team
Thank you for taking the time to contact us. We acknowledge receipt of your query and will be in touch directly with you via the contact details on record.
Please note that we are experiencing high contact volumes. While we strive to address your query within 24 business hours, you may experience delays. Please bear with us.
We apologise for the inconvenience.
Kind regards
MultiChoice Team
