BG
Bill G
1 reviews | Active since Jun 2024
04 Nov 2024, 18:15
Banging your head...
1 star because you can't go less. If there is a more *********** commercial organisation I have yet to find it. Their Showmax division decided we wanted to terminate Dstv at the end of October, and our service was shut off then. Hours on the phone, and it was reinstated but didn't work.More telephone fun the next day and we were told it was sorted but the app wouldn't work. More time wasted eventually getting Dstv back up, but Showmax was impossible to reload. We got an emails saying thank you for your payment, the bank and App showed no payment had yet been debitted. That evening the service was again terminated. This time they can shove it I am not prepared to waste any more of my life dealing with this Ship of Fools! Useless chat bots, useless call centre, useless apps. I fully understand why this company is in so much trouble, and the mirror will show who to blame! It feels so good to stop banging my head against the wall!
Helpful (0)
Replies (3)0
Replies (3)
DStv (MultiChoice)'s replyOfficial
04 Nov 2024, 18:31Hi Bill,
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply04 Nov 2024, 18:31
Official
Hi Bill,
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Thank you for reaching out to us.
We have received your query and are currently looking into it. Our team will get back to you as soon as possible with the information or assistance you need. Should there be any further updates or details required, we will be in touch.
Thank you for your patience.
Kind regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s replyOfficial
05 Nov 2024, 16:55Hi Bill,
Thanks for contacting us.
We apologise for the inconvenience this has caused.
We confirm that your DStv Streaming service is active and your account was debited an amount of R 675.70.
To activate Showmax, please follow the steps below.
1. Go to the main menu (using WhatsApp self-service ***)
2. Select Buy
3. Add ons
4. Showmax
5. Entertainment
6. Put an email address.
Then an activation link will be sent to your email
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Thanks for contacting us.
We apologise for the inconvenience this has caused.
We confirm that your DStv Streaming service is active and your account was debited an amount of R 675.70.
To activate Showmax, please follow the steps below.
1. Go to the main menu (using WhatsApp self-service ***)
2. Select Buy
3. Add ons
4. Showmax
5. Entertainment
6. Put an email address.
Then an activation link will be sent to your email
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Best regards,
DStv (MultiChoice)'s reply05 Nov 2024, 16:55
Official
Hi Bill,
Thanks for contacting us.
We apologise for the inconvenience this has caused.
We confirm that your DStv Streaming service is active and your account was debited an amount of R 675.70.
To activate Showmax, please follow the steps below.
1. Go to the main menu (using WhatsApp self-service ***)
2. Select Buy
3. Add ons
4. Showmax
5. Entertainment
6. Put an email address.
Then an activation link will be sent to your email
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Thanks for contacting us.
We apologise for the inconvenience this has caused.
We confirm that your DStv Streaming service is active and your account was debited an amount of R 675.70.
To activate Showmax, please follow the steps below.
1. Go to the main menu (using WhatsApp self-service ***)
2. Select Buy
3. Add ons
4. Showmax
5. Entertainment
6. Put an email address.
Then an activation link will be sent to your email
We hope you find the above in order.
Regards,
DStv: Hello Peter Team
Best regards,
BG
Bill G's updateReviewer Update
05 Nov 2024, 17:57Tried this, says already subscribed go to bit.ly/3D5dkmM1
Go through all the steps, create acc,, password, enter cell number. Create Acc
Sorry there's been a problem.
Try again
Try again with with different cell no, same message
No Joy!
System will not create account!
Please get someone to call me ***
Go through all the steps, create acc,, password, enter cell number. Create Acc
Sorry there's been a problem.
Try again
Try again with with different cell no, same message
No Joy!
System will not create account!
Please get someone to call me ***
BG
Bill G's update05 Nov 2024, 17:57
Reviewer Update
Tried this, says already subscribed go to bit.ly/3D5dkmM1
Go through all the steps, create acc,, password, enter cell number. Create Acc
Sorry there's been a problem.
Try again
Try again with with different cell no, same message
No Joy!
System will not create account!
Please get someone to call me ***
Go through all the steps, create acc,, password, enter cell number. Create Acc
Sorry there's been a problem.
Try again
Try again with with different cell no, same message
No Joy!
System will not create account!
Please get someone to call me ***