JA
Jinine A
1 reviews | Active since Sept 2020
08 Mar 2023, 13:17
Balance inquiry
After speaking to 5 different agents who could not assist me finally a Supevisor called me on Saturday she advised me that there would be a positive resolution to my quiry I should reply to her email with my supporting docs I did as she requested until now she had not gotten back to me my ticket number she gave when I called Dstv no can seem to understand what I'm talking about and it frustrates me wasting airtime Supervisor Zandile who assisted me is no where to be found and I need answers.
Helpful (0)
Replies (4)0
Replies (4)
DStv (MultiChoice)'s replyOfficial
08 Mar 2023, 15:58Hi Jinine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
DStv (MultiChoice)'s reply08 Mar 2023, 15:58
Official
Hi Jinine,
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
We acknowledge receiving your complaint and we are attending to it. Feedback will be communicated as soon as possible.
Kind regards
DStv: Hello Peter Team
JA
Jinine A's updateReviewer Update
08 Mar 2023, 16:33Thanks awaiting your feedback.
JA
Jinine A's update08 Mar 2023, 16:33
Reviewer Update
Thanks awaiting your feedback.
JA
Jinine A's updateReviewer Update
09 Mar 2023, 14:41Sorry I work nightshift you can call @ 3pm.
JA
Jinine A's update09 Mar 2023, 14:41
Reviewer Update
Sorry I work nightshift you can call @ 3pm.
JA
Jinine A's updateReviewer Update
10 Mar 2023, 14:57Dstv you really pathetic you say you can't get hold of me where I advised you I work nightshift and gave you the appropriate time to call I can't stay awake in hope that you would call then you want to send private messages that you tried to call and could not reach me call the time you were given 3pm or 3-30pm.
JA
Jinine A's update10 Mar 2023, 14:57
Reviewer Update
Dstv you really pathetic you say you can't get hold of me where I advised you I work nightshift and gave you the appropriate time to call I can't stay awake in hope that you would call then you want to send private messages that you tried to call and could not reach me call the time you were given 3pm or 3-30pm.