1 reviews | Active since Apr 2017

26 Nov 2019, 11:21

Balance

ABSOLUTELY DISGUTED WITH THE SERVICE - the call center agents are horrible and you guys keep adding R1020.70 to my account since September which I was told I was paid off in October and my account was up to date. for the month of October I paid all the amounts I paid equal R 2500 last month as my service kept getting disconnected - please can someone look into my credintials or I will just disconnect this service sell my decoder and just get Netflix and Showmax like everyone else. I was on a call with 94 Reka *** - at 10:49 for an hour. She was so rude and told me its normal for me to pay R2500 for compact plus subscription. very condescending.

0
Replies (1)
DStv (MultiChoice)
DStv (MultiChoice)'s reply26 Nov 2019, 11:25
Official
Hi, 

We acknowledge receiving your complaint. and we are attending to it. Feedback will be communicated as soon as possible. 

Kind regards 
DStv: Hello Peter Team